What all cancellations are not reversed by PAF Training team?

What all cancellations are not reversed by PAF Training team?


Rebuttal :- Company ne aapko 3 cancellations ka mauka diya hain har 14 din ki cycle me par aapko koshish karna hain ki bilkul koi cancellation na ho . Agar cancelletion hota hain aur aapko lagta hain ki galat cancellation laga hain toh turant us cancelletion ko challenge karna hain , trainer 24 ghante me reverse kar dega agar voh genuine case hain toh.

Important update : We need to check rich profile of the partner and check information that is mentioned in current cycle review.

Note -
1. We can check his previous performance by taking following steps if needed in discussion - Open partner profile > Logs > Provider at Fault Cancellations > Monthly view will open
2. Previous cycle performance can be seen by doing following steps - Go to rich profile > Rank Details Section > Info (for particular cycle)


If PAF is not challenged						If PAF is challenged
Ask partner to challenge PAF as learned in training and guide him to wait for 24 hours in which trainer will reverse cancellation if found genuine case , we can close ticket for now.						Guide partner to wait for 24 hours till trainer will revert back on this and cancellation will be reversed if found genuine case then we can close ticket.

Note - If cancellation is challenged and PAF is rejected by trainer ( can be seen by using following steps - Open partner profile > Logs > Provider at Fault Cancellations > Request level view ) then we have to counsel partner on that reason as mentioned by trainer and close the ticket.

Provider Challenge - Challenged by provider
Remark - Mentioned by trainer
Note - If status is 'active' then cancellation is currently not reversed and in case of 'in active' , cancellation has been reversed.