Rating Related Information
| Scenario | Rating Related Information |
| Partner concern related to his ratings |
- BSS operates on PSP, hence rating is visible only if rating error is <= 3.5. - Customers can only change the ratings within 2 days. - Ratings gets updated within max 3 days from the time cx gives the rating - Customers can only rate within 7 days post job end. |
| Wrong Rating removal | We do not remove/change any rating given by the customer |
| Tagging | 2.2 Profile - Profile related escalation> rating related information |