Getting lesser leads

Note: Please don't close any ticket without resolution confirmation from partner.

Partner concern he is not getting leads

Step 1: Guide the partner to use self serve feature on the help center. (Help>Profile>Not getting leads)

Please guide the partner to check not getting leads/getting lesser leads app flow through which they will be able to check if there is any issue in the profile.

Help>>Profile>>Not getting leads/getting lesser leads>>Check for Problem.

This feature will detect why the partner has not been getting leads. Ask partner to follow the steps on the screen.

Step 2: Calendar marking of the last 7 days to be checked through the ops dashboard (Calendar). After checking this, we should inform the partner about the leave slots due to which he/she didn't get a lead at that time, and due to this, the overall number of jobs sent to the partner will be less.

Associate to check correct tagging by following the below-mentioned steps:

Step 3: Check whether hubs/filters are tagged or not ( At least one hub/filter should be Tagged )

Step 4: 1 Credit need to be maintained

Step 5: Check whether the Category is tagged or not ( At least one and correct category should be added )

Step 7: Check if Partner is blocked or was blocked recently.

If All the above points are correct then inform the Partner that he will be getting leads as Demand Increases.