Settlement for Convenience Fees Collected(Safety and Hygiene Fees) /Platform fee

• This fee is being paid by the customer apart from service amount hence  deducted from partners payout.
• Eg: Booking Amount : Rs 699 , Convenience Fee : Rs 49 , Final Invoice amount: Rs 748 (To be paid entirely by Customer)
• This amount used by UC for sending PPE kit, Training of Partners ,Providing Support,Safety ,Assitance during the services also for vaccinating the Partners 
• Follow these Steps to get an overview of Convinence Fees collected for any Payout : Partner Profile>>Logs>>Payout>Select the Payout>Click on View
• On the View Page Convinence Fees will be displayed with Request ID of Customers for the job delivered for the specific payout range
• If a Partner has done 3 jobs in a Payout Range then Rs 147 (Rs 49*3) will be collected
• If a Partner Claims that excess deduction has been done , then that excess amount would be the amount which was not recovered in Previous Payout.

We have introduced a platform fee in EPC Hyperlocal in all cities. FYI for any escalations.

PFB the criteria:

Booking price VS Platform fee

1) 0–400 (Booking price)  — Rs 9 (Platform fee)

2) 400 - above (Booking price) — Rs 19 ( Platform fee)

Tagging: 1.2 Money - Payout Issue>> payout deduction - convenience fees