Product Refund - Missing/Damage/Defective/Incorrect

Pro raise concern that they received Missing/Damage/Defective/Incorrect product then:

> Agent need to ask for Proof Of Product, ask pro to share the picture through ticket flow.
> Once pro share the same then after validation agent need to fill below mentioned form.

For any refund of damaged/ defective/missing products, please fill this Form. Check the responses here in this Sheet. Partners refund will be done in 48 hrs by Shahbaz so please keep the ticket pending till 48 hrs.

Note: In Missing order related concern, there is no need to ask pro for Product proof.

TAT: 24 hours (after approval from client refund will be processed)

Note: We will not process product refunds for orders delivered more than 6 months ago. Even in exceptional cases, we will not initiate refunds for such orders

3.2 pb - post delivery Issue>> Damage/ defective order

3.2 pb - post delivery Issue>> missing order

3.2 pb - post delivery Issue>> incorrect order