PX-Cleaning-Subscription-Service Support Center
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Introduction

What is BSS?

BSS stands for Bathroom subscription service
We want to expand our offering to cater to the regular bathroom cleaning needs and increase freq of UC bathroom cleaning usage by the consumers. 
We recently launched a bathroom cleaning subscription, designed as a value for money . Consumers can choose between different frequencies as part of a cleaning plan 
This cleaning service is done with the same tools & chemicals, to ensure superior cleaning vs maid but reduced time duration (30 mins per week instead of 70 mins in the on demand service).
Therefore it’s an attempt at creating an affordable, superior, high freq service.
This service is designed to become the consumer’s primary regular cleaning method - by replacing the dependence on maids

In which city is this live?

Delhi and Bangalore

What all frequencies are available?

Once every week
1. 4 weeks: 4 services
2. 8 weeks: 8 services
3. 16 weeks: 16 services
Once in 2 weeks
1. 8 weeks: 4 services
2. 16 weeks: 8 services

How are bookings created?
(Booking creation window)

Bookings are created the same as in other categories. The fundamental difference is that the customer books a plan (also called as opt in) with UC. A plan is a bundle of 2/4/8/16 services depending on the plan chosen by the customer. Once the customer has bought the plan, a partner's capacity is blocked on the system immediately for that customer for the entire plan durations.
Each service should be treated as an independent job/ request/ GR.
All jobs for the customer are created on the system at BT-14 days. Partners are assigned on the jobs at BT-2 days.

How is Payment done for the Plan
(Payment process)
COD or prepaid?

All BSS jobs are 100% prepaid. We do not accept COD. 100% payment is to be done before buying the entire plan. Individual services are not obtainable.